Terms & Conditions

1. Compiling your Order:

 Once you have selected the Products you wish to order from the menu and provided the other required information, you will be given the opportunity to submit your Order by clicking or selecting the "proceed", "confirm order" or similar button. It is important that you check all the information that you enter and correct any errors before clicking or selecting this button; once you do so we will start processing your Order and errors cannot be corrected.

2. Amending or Cancelling your Order:

 Once you have submitted your Order and your payment has been authorized (if payment is done online in advance), you will not be entitled to change or cancel your Order, nor will you be entitled to a refund (please refer to paragraph 3 for details of the process relating to rejected Orders). If you wish to change or cancel your Order, you must notify us immediately if you decide to cancel your order, preferably by phone, and quote your order number. If the restaurant accepts your cancellation, no cancellation fee applies. If the restaurant refuses cancellation, e.g. because preparation of your order has been completed, it may not be cancelled. We will not be able to refund any order, which has been already prepared. 

3.Processing your Order and Restaurant rejections:

 On receipt of your Order, we will begin  and will notify you by sms that your Order has been received and is being processed. Please note that any confirmation page that you may see on the Website and any Order confirmation sms that you may receive each merely indicate that your Order has been received and is being processed by us, and does not necessarily mean that your Order has been accepted by the Restaurant. We will notify you (generally by sms) as soon as reasonably practicable if a Restaurant rejects your Order. However, Restaurants have the discretion to reject Orders at any time because they are too busy, due to weather conditions or for any other reason.

4. Delivery of your Order:

 Estimated times for deliveries and collections are provided by the Restaurants and are only estimates. Neither we nor the Restaurants guarantee that Orders will be delivered or will be available for collection within the estimated times. Incase Customer rejects order during delivery, Delivery charge plus tax will be charged. 

*The Above Policy may be subject to change without any prior notice*